Terms and Conditions

Effective Date: July 7, 2025

Welcome to https://hiperfire.ca (the “Website”), operated by Hiperion Corporation (“Hiperion”, “we”, “our”, or “us”). By accessing or using this Website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services or making a purchase.

1. General Information

This Website is intended for users residing in Canada, and all sales and services are provided by Hiperion Corporation, based in Alberta, Canada. If you do not agree with any part of these Terms and Conditions, you should not use this Website.

2. Eligibility

You must be at least 16 years old to purchase products from this Website, in accordance with Canadian laws regarding the sale of flame-related products. By using the Website, you confirm that you meet this age requirement.

3. Product Use and Safety

Our products include specialty fuels and tabletop fireplaces intended for responsible use. Please follow all label instructions, warnings, and safety guidelines provided with each product. Misuse or improper use may result in fire, injury, or health hazards. Hiperion Corporation is not liable for damages resulting from the misuse of our products.

4. Purchases and Payments

All prices are listed in Canadian Dollars (CAD). Payments are securely processed through Stripe, a trusted third-party payment provider. By placing an order, you agree to Stripe’s terms and privacy policies.

5. Shipping Policy

We currently ship only within Canada. Due to the nature of our products (e.g., flammable materials), certain restrictions may apply. After launch, orders will typically be processed within 1–3 business days. Delivery times vary by location.

6. Refunds and Returns

We stand behind the quality of our products. Refunds or exchanges are only offered in the event of defective or damaged items. Requests must be made within 7 days of delivery and require photo documentation. Used, opened, or non-defective items are not eligible for return.

To initiate a return, please contact us at HiperFire@hiperion.ca.

7. Intellectual Property

All content on this Website—including logos, images, product designs, and branding—is the property of Hiperion Corporation and protected by copyright and trademark laws. Unauthorized use is prohibited.

8. Privacy Policy

By using this Website, you also agree to our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Limitation of Liability

To the fullest extent permitted by law, Hiperion Corporation shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the Website implies your acceptance of the revised terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada. Any disputes arising shall be resolved in the courts located in Alberta.

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Contact Us

If you have any questions or concerns about these Terms, please contact us at:

📧 HiperFire@hiperion.ca
📞 1 (587) 415-2266
📍 Hiperion Corporation, Alberta, Canada